Welcome to active365! We will guide you step by step through the registration process so that you can quickly and easily start your health journey.
Before you start
Make sure that you:
- Have downloaded the active365 app from the App Store or Google Play Store
- Have a stable internet connection
- Have a few minutes to set up your account
Step-by-step registration
1. Open the app & select your login method
You have two options:
Email and password:
- Secure standard method
- Perfect for all users
- Freely selectable password
Social login:
- With Apple ID (for iOS users)
- With Google ID (for Android users)
- Quick and convenient
? Tip: remember your chosen login method – you will need it every time you log in!
2. Terms of use & newsletter
- Read and accept the terms and conditions
- Decide whether you want to receive the newsletter (you can unsubscribe at any time)
1. Latest health tips
2. New features and updates
3. Special offers
3. Personalising your account
Answer a few short questions about:
- Your health goals
- Your current activity level
- Your interests
- Your preferences
This information helps us tailor your app experience to you!
After registering
✅ You can immediately:
- Explore your personal dashboard
- Start collecting activePoints
- Accept challenges
- Set your health goals
Important tips
- Choose a secure password (when registering with your email address)
- Keep your login details safe
- Always keep the app up to date
Problems registering?
Common solutions:
- Restart the app
- Check your internet connection
- Check the app version
- Clear your cache
If that doesn't help, we're here for you:
- Via the support function in the app
- By email to support@active365.app
Ready to get started?
Download the app and begin your journey to a healthier life. We look forward to welcoming you to active365!
Remember: your health journey begins with this first step – we are here to support you!
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