Are you between 16 and 18 years old? Here’s how to verify your account!

Modified on Tue, 31 Mar at 11:47 AM

Even if you’re not yet of legal age, you can still get verified. We’ll show you how!

What you need for verification
✅ CSS supplementary insurance
✅ Consent from your parents or legal guardians
✅ A completed form

Here’s how to proceed: step by step
1. Get the form
- Download the consent form 

- Or request it by email

2. Fill out the form
- Enter your personal details
- Have your parents/legal guardians sign it
- Make sure all fields are completed

3. Submit the form
- Send the fully completed form to the email address provided
- You’ll find the email address at the end of the form

Tips for a smooth process
1. Complete the form carefully:
- Fill in all fields carefully
- Make sure your writing is legible
- Don’t forget the signature!

2. When submitting:
- Scan or photograph the form clearly
- Include all pages
- Use a clear subject line (e.g., “Verification 16–18 years”)

What happens next?
- We review your documents
- You receive a confirmation
- After successful review, you can verify your account

You’re almost there!
Don’t worry, the process is easier than it sounds. With the support of your parents or legal guardians, you’ll be all set in no time!

Motivation boost:
 it’s great that you’re taking care of your health at such a young age! With active365, you’re taking an important step toward an active lifestyle.

Help & Support
Need help? Our support team is available for you and your parents at any time. Together, we’ll make it work! 

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