Important to know
active365 and enjoy365 are two separate platforms that require different login details. Here you can find out everything you need to know.
Key facts
Separate accounts
- You need a separate account for each platform
- The logins are not linked to each other
- Each platform has its own login details
What does this mean for you?
- You must register separately for both platforms
- Your login details are individual for each platform
- The data is managed separately
Tips for using both platforms
Organise your login details
- Use a password manager for both accounts
- Use different, secure passwords
- Make a note of which email address you use for which platform
Stay secure
- Don't mix up your logins
- Keep your login details separate
Frequently asked questions
1. Why are the platforms separate?
- Each platform has its own functions and purposes
- Separation increases security
- Both services are optimised for different uses
2. Can I use the same email address?
- Yes, you can use the same email address for both platforms, but remember that the passwords should be different
3. What do I do if I mix up my logins?
- Check which platform you want to use
- Use the ‘Forgot password’ function on the respective platform
- If necessary, contact the support team for the relevant platform
Need help?
For active365:
- Support in the app
- Email: support@active365.app
For enjoy365:
- Separate support channels from enjoy365
Tip for the future
When registering, make a note of which login belongs to which platform. This will make it easier and safer to use later on! ✨
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