In brief
active365 and myCSS are two independent systems with separate login areas. This means that you need separate login details for both platforms.
Important to know
Separate systems
- active365 has its own login system
- myCSS uses separate login details
- The logins are not linked to each other
What does this mean for you?
- You need two different logins
- Your myCSS login details do not work on active365
- You need to register separately for active365
Your login options
For active365:
- Register with your email address and password
- Log in via Apple ID
- Login via Google ID
For myCSS:
- Still your usual myCSS credentials
- Separate login area on the CSS website
Frequently asked questions
1. Why are there separate logins?
- Increased security thanks to separate systems
- Optimised functions for each service
- Different uses
2. Do I have to register again?
- Yes, you must register separately for active365
- Your myCSS login cannot be transferred
3. Can I use the same email address?
- Yes, you can use the same email address for both services
- However, please ensure you use different passwords
Tips for using both platforms
✅ For a better overview:
- Use a password manager
- Use different, secure passwords
- Make a note of which login is for what
Help & support
If you have any questions about active365:
- Support directly in the app
- Email: support@active365.app
If you have any questions about myCSS:
- CSS customer service
- Online help on the CSS website
Easy to remember
- active365 = your own login
- myCSS = separate CSS login
- Both systems remain separate
Don't worry: even though the logins are separate, both services remain easy to use. If you have any questions, we are always available to help!
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