Verify your active365 account: here's how!

Modified on Tue, 31 Mar at 11:35 AM

Ready for more benefits?
Would you like to verify your account and enjoy all the benefits? Great decision! Let’s go through what you need and how it works.

Your requirements for verification
1. CSS supplementary insurance

- You need valid supplementary insurance or property insurance with CSS
- The supplementary insurance must be valid for at least 360 days

2. Age requirement
- You are 18 years or older
- Between 16 and 18? No problem! You only need the consent of your legal guardian
How to obtain consent (for 16–18-year-olds)
1. Download the consent form 
2. Have it completed by your legal guardian
3. Send the completed form to the email address provided at the end

The verification process: step by step
1. Open the active365 app
2. Go to "activePoints"
3. Click on "Redeem activePoints"
4. Select "Verify"
5. Follow the instructions in the app

Not ready for verification yet?
No problem! Here you will find more helpful information:
- Discover our supplementary insurance options 

- Learn more about our customer benefits 

- Tips for saving & optimising 


Your path to more benefits
Verification opens the door to exclusive rewards and offers. It’s worth taking this simple step!

Motivation boost: by verifying, you show that you take your health seriously and are ready to get the most out of active365. You’re on the right track!

Help & Support
Do you still have questions? Don’t hesitate to contact us. We’re here to help you every step of the way!

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