Can a customer number be used to verify multiple accounts? No, you can only use your CSS customer number for a single active365 account. This is an important rule that applies to all users.
Why is that?
This 1:1 assignment has good reasons:
- Secures your personal access
- Protects your benefits as a CSS customer
- Prevents misuse
- Guarantees fair use for everyone
Common situations
1. Created a new account?
If you already have a verified account and nd would like to create a new one, you must first have the old account deleted
2. Family or friends?
- Each family member needs their own customer number
- Friends cannot use your number
- Every CSS customer uses their personal number
Tips for your verification
1. Only use one active365 account
2. Keep your login details safe
3. When switching accounts: delete the old account first
4. Not sure? Contact our support
At a glance
Remember: one customer number = one verified account. Simple as that!
Motivation boost: with your verified account, you can fully enjoy all the benefits of active365. Make the most of it!
Help & Support
Do you need help with verification? Our support team is here for you!
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