Connect your specific tracker to active365: Android edition

There's no problem if your tracker is not directly supported!
Is your favorite tracker not directly supported by active365? Don’t worry! With a few clever steps, we can still bring your activity data into the app. Let’s get started!

Step-by-step guide to a successful connection
Step 1: check Health Connect compatibility
- Check this list to see if your tracker is included
- Is it listed? Great! Follow the instructions for direct connection

Step 2: install the tracker app (if not listed)
- Search for your tracker’s app in the Play Store (e.g. Misfit)
- Download it and sign in
Pro tip: make sure you install the latest version

Step 3: connect to Google Fit
- Watch for the Google Fit access request when launching the app for the first time
- Alternatively: look for the Google Fit option in the app settings
- Enable access to Google Fit
Important: this step is crucial for data transfer!

Step 4: check Google Fit connection
- Open Google Fit
- Go to Profile/Settings → “Manage connected apps”
- Make sure your tracker app is listed
Tip: use the same Google account for Fit and your tracker app

Step 5: connect Google Fit to Health Connect
- Open Google Fit
- Look for the Health Connect option in the settings
- Enable the connection to Health Connect

Step 6: set up active365
- Open the active365 app
- Go to the “Challenge” section
- Select “Health Connect” as your tracker
- Follow the instructions to connect

Additional tips for a smooth connection
- Update all apps: keep your tracker app, Google Fit, Health Connect, and active365 up to date
- Check permissions: make sure all necessary permissions are enabled in each app
- Sync regularly: open all involved apps regularly for optimal data transfer

Troubleshooting: if something doesn’t work
- No data visible? Check permissions in all apps
- Connection failed? Try restarting the apps or rebooting your smartphone
- Inconsistent data? Give synchronisation some time and review the settings in all apps
Connection boost: sometimes a complete restart of all involved apps and your smartphone helps!

You’re on the right track!
With these steps, your specific tracker should now be successfully connected to active365. You see, even if your device is not directly supported, there is always a way to track your activities!

Motivation boost: every step, every movement now counts triple – for your health, for Google Fit, and for active365. You’re ready to take your fitness journey to the next level!

Still have questions?
If you encounter difficulties during setup or have additional questions, don’t hesitate to contact our support team. We’re here to ensure your fitness journey runs smoothly!

Remember: with the right connection, every step becomes a step toward your goals. Stay active, stay motivated!