The good news first
Even though a direct connection between Samsung Health and active365 is not possible, we have a smart solution for you: Health Connect as a bridge between both apps!
Your path to a successful connection
1. Prepare Samsung Health
- Open Samsung Health
- Tap the menu
- Select “Settings”
2. Activate Health Connect
- Look for the “Health Connect” option
- Tap it
- Follow the connection instructions
3. Set up data sharing
- Choose the data to share:
1. Steps
2. Activities
3. Heart rate (if available)
- Confirm your selection
4. Connect to active365
- Open active365
- Go to Settings
- Select “Health Connect” as your data source
Important tips for optimal synchronisation
Before setup
✅ Update all apps:
- Samsung Health
- Health Connect
- active365
During setup
✅ Make sure:
- All permissions are granted
- All services are properly activated
- All connections are confirmed
Pro tips for smooth tracking
Regular checks:
1. Open all apps daily
- Check data synchronisation
- Confirm any new permissions
2. Keep data privacy in mind:
- Manage permissions in Health Connect
- Regularly review shared data
- Adjust settings as needed
Frequently asked questions
1. Data is not syncing? Check:
- All apps are up to date
- Permissions are enabled
- Health Connect is running in the background
2. Where can I see my shared data?
In Health Connect, you can view and manage all data connections
The benefits of your new connection
- Centralised data management
- Flexible data sharing
- Better overview
- Optimised points tracking
Connection boost: with Health Connect as a bridge, active365 won’t miss any of your activities!
Your data privacy matters
Health Connect gives you:
- Full control over your data
- Transparent data sharing
- Customisable settings
- Secure data management
Stay committed!
The setup may seem a bit complex at first, but it’s worth it! By connecting via Health Connect, all your activities are accurately recorded and you reliably collect your well-deserved points.
Remember: every step counts – and with the right connection, every step is properly tracked!
Need help with setup? Our support team is always here for you!
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