Unknown email address during payout? Don’t worry!

Modified on Tue, 31 Mar at 11:57 AM

You’re seeing an unfamiliar email address? We’ll explain why!
Are you surprised because an email address like "example@privaterelay.appleid.com" appears during payout? Don’t panic, your data is safe! Let’s go through what’s happening together.

What you see and why
1. The displayed address:
- Looks like: *******@privaterelay.appleid.com
- Is an Apple privacy feature

2. Why you see it:
- You chose to hide your real email when signing up with Apple ID
- active365 respects this setting

How your payout still works
- Your real email: safely stored with Apple
- Confirmations & voucher codes: sent to your actual Apple ID email
- Security: Apple forwards everything correctly to you

What you should know
1. Your privacy: protected by Apple’s system
2. Communication: works perfectly despite the hidden address
3. Payouts: will definitely reach you

Tips for the future
- During your next registration: you can choose whether to hide your email
- Changes: only possible via your Apple ID settings

All good? You’re on the safe side!
This special email address is a sign that your privacy is being protected. You will receive all important information and payouts as usual.

Security boost: Apple and active365 work hand in hand to protect your data while giving you full access to your rewards.

Any questions?
If you have further questions about your email address or payouts, we’re always here for you. Your satisfaction and security are our top priority!

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