What can I do if I forget to synchronise the tracker?

Don't worry, we have solutions for you!
Did you miss syncing on Sunday evening? It can happen to anyone. Let's take a look at what you can do now and how to avoid it in the future.

The critical moment: Sunday night
Important to know:
- Weekly progress is frozen after midnight (Sunday to Monday)
- Data transmitted later counts for the new week

What can you do now?
1. Synchronise immediately:
- Even if it's too late for last week, this will secure your current data

2. Learn from it:
- Use this experience to improve your routine

3. Plan for next week:
- Set a reminder for next Sunday

Your Sunday synchronisation plan
Create a routine:
1. Choose a fixed time (e.g., 8:00 p.m.)
2. Set a weekly alarm
3. Link it to an activity (e.g., dinner)

Checklist for Sunday evening:
✅ Charge your tracker
✅ Connect to the app
✅ Open active365 and update

Pro tips for seamless data collection
1. Daily mini-syncs:
- Sync briefly in the morning and evening
- Prevents data backlogs on weekends

2. Backup plan:
- Set a second alarm for Sunday afternoon
- Gives you a buffer for unexpected events

3. Use technology:
- Enable automatic synchronisation (if available)
- Connect your tracker to your smartphone via Bluetooth

What to do if problems persist?
- Check the battery life of your tracker
- Make sure all apps are up to date
- Contact our support team for individual help

Motivation boost: every forgotten synchronisation is an opportunity to improve your routine. You'll see, it will soon become a habit!
Remember: it's not about perfection, it's about progress. Every week you remember is a success!

Keep at it!
Even if you didn't record all your data this week, your activity still counts! Use this minor setback as motivation for the coming week.

Need more tips or support? Our team is here for you. Together, we'll make you a synchronisation champion!