An overview of the timeframe
Have you redeemed your activePoints and are now waiting for your payment? Great! Here you can find out when you can expect to receive your money.
The normal transfer time
- Standard time: 7-10 working days
- Working days = Monday to Friday
- Start: from the day of your payment request
What can affect the duration?
Sometimes it takes a little longer, for example, on weekends, public holidays, bank holidays, end of month/beginning of month.
Tips for the waiting period
1. Plan correctly:
- Allow extra time for weekends
- Take public holidays into account
- It is better to allow a little more time
2. Keep an eye on it:
- Check your bank account regularly
- Keep the withdrawal confirmation
Good to know
- The transfer is automatic
- You don't need to do anything else
- The money will be transferred to the account you specified
Patience boost: your money is on its way! Use the waiting time to collect new activePoints
Stay relaxed!
The transfer is an automatic process: you don't have to worry about a thing. In the meantime, keep collecting points for your next payout!
Help & support
Questions about payouts? Our support team is always there for you!
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article