Setting permissions correctly: the key to perfect synchronisation

Your data, your control
Synchronisation problems? Often it's down to permissions. Don't worry, we'll show you how to set everything up correctly so that your activity data flows smoothly!

Why permissions are so important
- They allow active365 to read your data
- They secure data exchange between apps
- They give you control over your information

Permissions for different trackers
1. Apple Health and Health Connect
When connecting for the first time:
- Pay attention to the permission request
- Accept all necessary access requests

Subsequent changes:
- Open Apple Health or Health Connect
- Go to Settings
- Search for ‘Data Sources & Access’ or ‘Apps’
- Find active365 in the list
- Enable all relevant permissions

2. Other providers (Fitbit, Garmin, Withings, Polar)
When connecting for the first time:
- Follow the instructions for granting permissions

Subsequent adjustments:
- Visit your provider's web portal
- Log in
- Search for ‘App permissions’ or ‘Connected apps’
- Find active365
- Check and update the settings

Pro tips for smooth synchronisation
1. Regular check:
- Check permissions monthly
- Especially important after app updates

2. Share all data types:
- Activate all categories if possible
- More data = more accurate recording

3. Restart the app after making changes:
- Close active365 completely
- Restart the app for a fresh connection

Troubleshooting checklist
If problems persist:
✅ Are all apps up to date?
✅ Are permissions for all data types enabled?
✅ Does the tracker app also have the correct access permissions?
✅ Have you restarted your smartphone?

Permission boost: sometimes it helps to remove all permissions and then reset them. A fresh start with full power!

Your path to perfect synchronisation
1. Check your permissions now
2. Ensure that all necessary access permissions are active
3. Test the synchronisation
4. Enjoy your seamlessly recorded activities!

Stay tuned!
Permissions may sound technical, but they are your gateway to a smooth fitness tracking experience. With the right settings, you'll never miss a single active minute again!

Motivation boost: every correctly recorded activity brings you closer to your goals. You're doing great!

Need more help? Our support team is here for you. Together, we'll get your data flowing!

Remember: your health, your data, your control. With the right permissions, you can get the most out of your active365 experience!