activePoints are your reward for a healthy lifestyle with active365. To make the most of your points, it is important to know how long they are valid for.
The basic rule:
activePoints are valid until the end of the following calendar year.
Examples for better understanding
1. Points collected in 2025:
- Collection period: 01/01/2025 - 31/12/2025
- Valid until: 31/12/2026
2. Points collected in 2026:
- Collection period: 01/01/2026 - 31/12/2026
- Valid until: 31/12/2027
Why do activePoints have an expiry date?
- Motivates regular use
- Promotes continuous healthy activities
- Enables rewards and programmes to be updated
Frequently asked questions
- Can I restore expired points? No, once expired, the points can no longer be used. Just keep collecting new ones!
- Are my points redeemed automatically? No, you decide when and what you want to redeem your points for.
Maximise the benefits of your points
- Set yourself goals for collecting points
- Check regularly for new redemption options
- Take advantage of promotions and special offers for redeeming points
Still have questions about the validity of your activePoints?
Our support team will be happy to help!
Remember: your activePoints are a reward for your healthy lifestyle. Use them wisely and consistently for maximum benefit!
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